Mind Talent - Developing revolutionary tools to process more information faster

If you are not satisfied with your MindTalent purchase of a product, please call 1-210-798-6228 or email support@mindtalent.com for a Return Material Authorization (RMA) request within 14 calendar days of the download / purchase of the product. Configure-to-order, personalized or other customized product may not be returned for refund or exchange under any circumstances unless DOA. Notice of desired refund must be received within 14 days of the product download or purchase, whichever date is earlier. If the return is in regard to a physical product, the product must be returned to MindTalent, Inc. at the address below 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. A 10% open box fee will be assessed on any opened hardware or accessory. If you purchased your order using a Business Lease, you may be asked to provide a major credit card (Visa, MasterCard, American Express, or Discover) for MindTalent to assess the 10% open box restocking fee.

You may return software after rejecting the licensing terms, provided the software is not installed on a computer. However, software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.

NOTE: For all returns of physical product, Mindtalent, Inc. recommends that you (1) use a carrier that offers shipment tracking for all returns and (2) either insure your package for safe return to MindTalent or declare the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to (1) use a carrier that offers tracking and (2) insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping. Please note that the United States Postal Service (USPS) offers limited tracking capabilities and that there may be a 30-calendar-day waiting period before the USPS will initiate a trace.

Please direct all return correspondence and shipments to:

MindTalent, Inc.
4242 Medical Drive, Suite 1200
San Antonio, Texas 78229
210-798-6228
210-824-4633 Fax
support@mindtalent.com